One year guarantee:
All jewelry is guaranteed to be fixed at no cost to you for one year from the purchase date for any missing stones, broken joints, or broken bases.
Buyer must pay return shipping for repairs.
One Year Guarantee only applies to custom made jewelry. Does not apply to Nails, wholesale jewelry, costume pieces or tools. For inquiries about the qualification of a particular item, please email firstname.lastname@example.org.
All items can be return unused within 30 days of purchase. Buyer must pay return shipping.
If item is returned used, a store credit for half the amount paid maybe issued.
If an item is received broken please contact email@example.com to utilize the One Year Guarantee.
The following fees are non refundable:
- Shipping fees, after order has been shipped.
- Deposits on custom jewelry designs.
- Consultation fees.
After 30 days of purchase, unused items can be returned for store credit. Used items may not be returned after 30 days.
Contact firstname.lastname@example.org with your order number to start your return,